0333 358 4940

Support

Submit a support ticket to Britannia IT Services. Our expert team is ready to help resolve your IT issues quickly and efficiently.

Last reviewed:

  • Part of the Britannia group
  • Serving UK business since 2014
  • UK-based support, no call-centre scripts
  • Your numbers, ported without drama

IT Support Portal

How Can We Help?

Submit a support ticket and our team will get to work on your issue right away. We are here to keep your business running smoothly.

Fast Response

Average response time under 15 minutes during business hours

Expert Engineers

Microsoft-certified engineers with 10+ years experience

Secure & Tracked

Every ticket is tracked and encrypted end-to-end

Support Hours

Monday - Friday8:30am - 5:30pm
Saturday - SundayClosed

Emergency24/7

Critical Issue?

If your systems are down or you are experiencing a security breach, call us immediately for priority support.

Call Emergency Line

How it works

Getting started is simple.

No lengthy sales process and no jargon — three steps from “what does this cost?” to phones that just work.

See your price

Use our calculators for an honest estimate in about a minute — no email gate, no callback ambush. Or send us your latest bill and we'll price it for you.

We handle the switch

We port your existing numbers and plan the cutover around your working day, so customers keep reaching you and nothing drops mid-call.

One team, one bill

Phones, broadband and mobile on a single bill — supported day to day by the people who set them up, not a queue that passes you around.

Ready to sort your phones, broadband and mobile?

Tell us what you're running today and we'll show you what it should cost and how it should work — usually in a single call.