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Industries

Hospitality & Hotels

Front desk, rooms, restaurant and bookings on one phone system — with guest Wi-Fi and connectivity that holds up on a full house. Built for hotels, restaurants and venues.

Every missed call is an empty table or an unbooked room

Hospitality lives and dies on the phone: reservations, front desk, room service, events enquiries. A dated PBX with one line into reception means engaged tones at your busiest moments — and bookings that quietly go to the venue down the road.

We build hospitality phone systems on our own hosted platform (or 3CX, for those who prefer it) with purpose-made hotel handsets from Fanvil, tie them into your booking flow, and back the whole thing with connectivity sized for a building full of guests streaming at once.

The communication challenges we solve for hospitality & hotels

Reservation lines engaged while diners call competitors
Room phones on ageing analogue wiring that costs a fortune to maintain
Guest Wi-Fi that collapses at full occupancy
Front desk juggling calls, walk-ins and OTA messages
Seasonal peaks that fixed phone contracts don't flex with

Handsets guests can't break your budget with

Fanvil's hotel range gives every room a professional phone at a fraction of legacy PBX cost — and because it's all IP, moves, renames and reconfigurations happen in software, not in the riser cupboard.

Frequently Asked Questions

Yes — the phone system integrates with common CRMs and, via API, with hospitality systems, so reservations teams see who's calling and can log enquiries without re-keying. Tell us what you run and we'll confirm the integration path.

Yes — Fanvil's hotel handsets are designed exactly for this: cost-effective, wall or desk mounted, with programmable service keys and custom faceplates. They arrive pre-provisioned, so rollout is plug-in-and-go.

They can share the physical line but should never share the network. We segment guest traffic away from your POS, PMS and phones, apply bandwidth limits, and add a 4G/5G failover so a line fault never takes bookings down.

Telecoms designed for hospitality & hotels.

Tell us how your operation communicates today and we'll sketch the right system — with honest pricing attached.