Industries
Care Homes
Keep families connected and staff reachable on every corridor — cordless handsets, resident-friendly phones, dependable Wi-Fi and lines that never leave relatives ringing out.
When a relative calls a care home, someone has to answer
Care homes run on trust, and nothing erodes it faster than a phone that rings out. Staff are rarely at a desk — they're on corridors, in lounges, in resident rooms — so the phone system has to travel with them.
We equip care homes with DECT cordless coverage across the building, call routing that follows shift patterns, family-friendly lines that always reach a human, and Wi-Fi that supports everything from resident video calls to digital care-planning tablets.
The communication challenges we solve for care homes
How we help
Built from the services we run every day.
DECT cordless everywhere
Yealink DECT handsets with multi-cell coverage across corridors, wings and gardens.
Learn moreShift-aware call routing
Hosted telephony that follows rotas — days to the office, nights to the senior on duty.
Learn moreWhole-building Wi-Fi
Ubiquiti networks designed for care settings — resident, staff and clinical traffic kept apart.
Learn more4G/5G backup & telecare
Failover connectivity and guidance for migrating alarm and telecare lines off analogue.
Learn moreReady for the analogue switch-off
Care settings are among the most exposed to the PSTN switch-off — nurse call, door entry, lift lines and telecare often still run on analogue. We audit what you have and migrate it safely, so nothing critical is left on a line that's being turned off.
Frequently Asked Questions
DECT cordless handsets with proper multi-cell coverage mean staff carry the phone with them, and routing rules pass calls to whoever is on shift. Families reach a person, not a voicemail.
They need a plan — analogue lines are being withdrawn. We audit every line in the building, identify what nurse call, lifts, alarms and telecare depend on, and migrate each to a supported digital path.
Yes — resident room phones (simple, hearing-aid-compatible handsets) and a segregated resident Wi-Fi network for video calls with family are both common parts of our care-home deployments.
Telecoms designed for care homes.
Tell us how your operation communicates today and we'll sketch the right system — with honest pricing attached.